Shipping policy

We currently ship across the United Arab Emirates, with fast and reliable delivery available nationwide.

Order Processing

Orders placed before 2:00 PM (UAE time) on business days are processed the same day.

Orders placed after 2:00 PM, on weekends, or on public holidays will be processed on the next business day.

Delivery Timeframe

Once your order has been dispatched, delivery is typically completed within 1–2 business days.

Delivery times may vary during peak periods, public holidays, or due to circumstances beyond our control.

Shipping Charges

Enjoy free shipping on all orders over AED 99.

Orders below AED 99 may be subject to a standard shipping fee, which will be displayed at checkout.

Order Tracking

Once your order has been shipped, you may receive tracking details via email and/or SMS, allowing you to monitor your delivery status.

Damaged or Missing Orders

Please inspect your order upon delivery.

If your order arrives damaged, incorrect, or does not arrive within the expected timeframe, please contact our customer support team as soon as possible so we can investigate and assist you.

Contact Us

For any shipping-related questions, please contact us at:

Email: Rehan.ahmed@rapidtouchdxb.com
Phone: +971527809500